Privacy

Blazed Cloud Privacy Policy

Effective Date: 01/12/2024 (MM/DD/YYYY)

Welcome to Blazed Cloud, a service provided by Chance Software LLC. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our Blazed Cloud services.

Information We Collect

When you use Blazed Cloud, we may collect the following types of information:

Account Information: When you create an account, we collect your email and user ID for functionality.
Uploaded Content (Optional): Users can optionally upload files to Blazed Cloud. These files will be encrypted in transit and at rest. The encryption/decryption key, as well as the rights to the uploaded content, will not belong to Chance Software LLC.
IP Addresses: Whenever you connect to our service, your public IP address is logged for security. These are stored indefinitely, but usually up to 5 days.

How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain Blazed Cloud services.
To communicate with you, including responding to your inquiries and providing customer support.
To enhance the functionality of our services.

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share information in the following situations:

If required by law or legal process.
To protect the security or integrity of our services.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You can request the correction of inaccurate or incomplete personal data.
Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain circumstances.
Right to Restriction of Processing: You have the right to restrict the processing of your personal data under certain conditions.
Right to Data Portability: You can receive the personal data concerning you in a structured, commonly used, and machine-readable format.

CCPA Rights - California Residents

Under the California Consumer Privacy Act (CCPA), you have the following rights:

Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information.

To exercise any of these rights, please contact our Data Protection Officer at [email protected].

Please note that we may need to verify your identity before fulfilling certain requests.

Data Retention

We retain your personal data for the following periods:

Account Information (Emails and User IDs): We will retain this information until you decide to delete your account.
Uploaded Content: Users can optionally upload files to Blazed Cloud. These files will be retained until you decide to delete them. The encryption/decryption key is not known to Chance Software LLC.
IP Addresses: Whenever you connect to our service, your public IP address is logged for security purposes. These logs are stored for a period of up to 5 days.

Please note that you have the control to delete your account, uploaded content, and associated data at any time.

Cookies and Similar Technologies

We use cookies for authentication purposes when you log in to https://portal.blazedcloud.com. By logging in, you explicitly consent to the use of cookies for authentication.

Types of Cookies Used

Authentication Cookies: These cookies are essential for the authentication process when you log in. They are temporary and expire once you log out or removed by your browser.

Controlling Cookies

You have the option to control or disable cookies through your browser settings. Please note that disabling authentication cookies may impact your ability to access and use certain features of our services.

By using our services and logging in, you agree to the use of authentication cookies as described in this policy.

Third-Party Services and Subprocessors

We engage the following third-party services or subprocessors in the processing of user data:

Authentication Server with Fly.io: We use Fly.io as our authentication server. We have a Data Processing Agreement (DPA) in place with Fly.io to ensure the protection of your data.
User File Storage with Backblaze: Optional user files uploaded to Blazed Cloud are stored on Backblaze. While we do not directly process or access the content of these files, it’s important to note that they are subject to Backblaze’s privacy practices. Please refer to Backblaze’s privacy policy for more information.
(Playstore and Appstore downloads only) Device information: We use Firebase Crashlytics when you download our app through either the Google Playstore, or Apple’s Appstore. Data is stored for up to 90 days. Please refer to Firebase’s privacy policy for more information. Users who download our app through Github or F-Droid, do not have crash logs collected using Firebase Crashlytics

We take measures to ensure that our third-party partners adhere to data protection standards.

For any inquiries regarding third-party processing or to request a copy of our DPAs, please contact our Data Protection Officer at [email protected].

Contact Information

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on this page with the effective date.

Thank you for using Blazed Cloud!